Vegtoh

Help Center

Frequently Asked Questions

Everything you need to know about Vegtoh delivery, payments, refunds, and services.

🚚 What areas do you deliver to?

We currently deliver to Kanchrapara, Halisahar, and Kalyani, within a radius of 5 to 7 kilometers from our store.

We offer a wide variety of fresh and seasonal vegetables sourced daily to ensure freshness and quality.

You can place orders directly through our website or via WhatsApp.

The minimum order value for free delivery is ₹149.

Yes, a delivery fee of ₹25 applies for orders below ₹149 or outside 2 km range.

We source vegetables daily to ensure maximum freshness, hygiene, and quality.

Yes, you can request substitutions or specify preferences while placing your order.

Our delivery team will contact you to reschedule the delivery.

We accept UPI, debit cards, credit cards, and Cash on Delivery (COD).

Yes, customers can request a refund or replacement if products are damaged, spoiled, or incorrect.